|Hampton State Bank will: |
- Deliver superior service
- Offer innovative banking services while balancing profit and growth
- Invest in our employees who are key to our success
- Be leaders in economic and social development in the communities we serve
Superior Service Pledge
- We will greet you by name and make you feel welcome.
- You will be referred to the appropriate individual, and your business will be handled in a courteous and prompt manner.
- We will thank you for your business.
- You can be assured of a professional level of knowledge about the products and services we offer.
- Your business will be treated with confidentiality.
- You will not be interrupted while your business is being handled.
- We will assure you of accuracy on your accounts with our Service Guarantee.
- We will assist you promptly when you contact the bank for your financial needs.
- You can visit with a member of our staff when it's convenient for you regardless of bank hours.
- We welcome your concerns and will respond to you the same day.
Top 10 ways we are Working Smarter for You at Hampton State Bank
- We keep you up-to-date on our latest product and service innovations.
- Our financial experts will respond to emails the same day you contact us.
- We help design personal financial solutions to meet your individual needs.
- We take the time to know you as an individual and to understand your business.
- Via our banking technology you can view your canceled check images or e-statement in Internet Banking at your convenience.
- Ag producers benefit from our state-of-the-art ag financial planning software.
- We listen to you so we can offer the right product for your individual needs.
- You benefit from all the products and services of a large bank while enjoying the personalized service of our community bank.
- Be reminded electronically when your bills are due with our free Internet Banking and free Bill Payment services.
- We continually educate our financial experts in order to bring you superior personalized service.