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Hampton State Bank will:
  • Deliver superior service
  • Offer innovative banking services while balancing profit and growth
  • Invest in our employees who are key to our success
  • Be leaders in economic and social development in the communities we serve

Superior Service Pledge
  1. We will greet you by name and make you feel welcome.
  2. You will be referred to the appropriate individual, and your business will be handled in a courteous and prompt manner.
  3. We will thank you for your business.
  4. You can be assured of a professional level of knowledge about the products and services we offer.
  5. Your business will be treated with confidentiality.
  6. You will not be interrupted while your business is being handled.
  7. We will assure you of accuracy on your accounts with our Service Guarantee.
  8. We will assist you promptly when you contact the bank for your financial needs.
  9. You can visit with a member of our staff when it's convenient for you regardless of bank hours.
  10. We welcome your concerns and will respond to you the same day. 

Top 10 ways we are Working Smarter for You at Hampton State Bank
  1. We keep you up-to-date on our latest product and service innovations.
  2. Our financial experts will respond to emails the same day you contact us.
  3. We help design personal financial solutions to meet your individual needs.
  4. We take the time to know you as an individual and to understand your business.
  5. Via our banking technology you can view your canceled check images or e-statement in Internet Banking at your convenience.
  6. Ag producers benefit from our state-of-the-art ag financial planning software.
  7. We listen to you so we can offer the right product for your individual needs.
  8. You benefit from all the products and services of a large bank while enjoying the personalized service of our community bank.
  9. Be reminded electronically when your bills are due with our free Internet Banking and free Bill Payment services.
  10. We continually educate our financial experts in order to bring you superior personalized service.
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